Privacy Policy

1. Information We Collect

We may collect the following information when you use our website ("the Site"):

a) Personal Information

  • Name
  • Email address
  • Billing information
  • Phone number (if provided)
  • Shipping address (if applicable)

b) Automatically Collected Information

  • IP address
  • Device type
  • Browser type
  • Pages viewed
  • Cookies and usage analytics
  • General location data derived from your device or IP address

2. How We Use Your Information

We use the information we collect to operate our business, improve our services, and fulfill your requests. This includes:

  • Processing and completing orders
  • Providing customer service and support
  • Improving the Site's performance, features, and user experience
  • Detecting, preventing, and addressing fraud or security issues
  • Complying with legal and regulatory obligations
  • Generating personalized assessments, analytics, or prediction-based reports as part of the services you request. By creating an account, submitting information, or completing a purchase, you consent to this use.

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking tools to:

  • Recognize returning users
  • Analyze website traffic
  • Improve user experience
  • Maintain proper site functionality

You may disable cookies in your browser settings, but some features may not function correctly.

4. How We Share Your Information

We only share information with third parties when necessary to run our business:

a) Payment Processors

To complete transactions securely.

b) Service Providers

Such as analytics platforms, hosting providers, and email service platforms.

c) Fraud Prevention & Security Partners

To maintain platform security and integrity.

d) Legal Requirements

We may disclose information if required by law, regulation, or legal process.

We do not share your information for advertising resale or data-broker purposes.

5. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your personal information. While no online system can guarantee 100% security, we take reasonable measures to protect your data.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing the data we hold about you
  • Requesting corrections to inaccurate data
  • Requesting deletion of your data
  • Requesting limitations on how we process your data

You can submit data requests at: privacy@heightmax.ai

7. Children's Privacy

  • The Site is not intended for individuals under the age of 18.
  • We do not knowingly collect data from minors.
  • If you believe a minor has provided personal information, contact us immediately.

8. International Data Transfers

If you access the Site from outside the United States, your data may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy occasionally.
  • Any changes will be posted on this page with an updated "Last Updated" date.
  • Continued use of the Site means you accept the updated policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:

Email: sales@heightmax.ai

Business Address:

HeightMax LLC

36872 Nutmeg Ct

Newark, CA 94560

United States